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Business Continuity and COVID-19 Preparedness Strategy

We wish to inform our clients of the steps taken by Laurentian Bank Securities (LBS) to protect the health and well-being of our employees and clients, and to ensure the continuity of our professional service, given the current health crisis.

We have taken precautionary measures to help our staff provide the best possible service in volatile markets, while respecting the guidelines issued by public health authorities.

Our Business Continuity Plan has been activated, and we are strategically separating our workforce across multiple worksites to limit the spread of the COVID-19 virus. Furthermore, large gatherings, in-person meetings, and other events have been postponed or are being held via teleconference. More importantly, our investment advisors are present and continue to communicate with their clients virtually or by telephone.

Rest assured that the guidelines issued by public health and government authorities are being reviewed and adopted by the LBS Crisis Management Committee and the recommendations are being implemented by the LBS team.

As this situation evolves, we will keep our customers informed through our website and/or via email.

The health and safety of our clients and employees is our priority.

We thank you for your continued loyalty.

Kelsey Gunderson Vincent P. Hogue
EVP and CEO Senior Vice President, Retail Services

Laurentian Bank Securities
1360 René-Lévesque Boulevard West
Montréal, Québec H3G 0E8